Safe Play Commitment

Responsible Gaming
at pjlph

Gaming at pjlph is meant to be fun — a form of entertainment, not a way to earn money or escape problems. We take responsible gaming seriously, and we've built real tools to help every Filipino player stay in control of their play.

21+

Strictly 21 and above only. The pjlph platform is exclusively for adults aged 21 years and older, in line with applicable Philippine gaming regulations. We enforce this rule at registration and throughout your time on the platform.

pjlph Safe Play Promise
We provide tools, resources, and support to ensure gaming remains a positive experience for every player on the pjlph platform.
Deposit & loss limits
Self-exclusion tools
Reality check reminders
24/7 support access

Stay in Control with pjlph

Every registered pjlph player has access to a full suite of responsible gaming tools, available directly from your account settings after your pjlph login. These tools are free, easy to use, and take effect immediately.

Must Know
Self-Exclusion

Request a temporary or permanent self-exclusion from the pjlph platform at any time. Once activated, your account will be suspended and you will not be able to log in or deposit. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

Popular
Deposit Limits

Set a maximum amount you can deposit into your pjlph account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be accepted until the period resets. Reducing your limit takes effect immediately; increasing it requires a 7-day cooling-off period.

Loss Limits

Cap the total amount you can lose within a set time period. When your loss limit is reached, pjlph will automatically prevent further wagering until the period resets. This tool is especially useful for players who want a hard financial boundary on their gaming activity.

Session Time Limits

Set a maximum duration for each gaming session. When your session limit is reached, pjlph will notify you and, if you choose, automatically log you out. This helps prevent extended play sessions that can lead to fatigue and poor decision-making.

Reality Check Reminders

Enable periodic on-screen pop-ups that show you how long you've been playing and how much you've wagered in the current session. These gentle reminders help you stay aware of your gaming activity and make conscious decisions about whether to continue playing.

Cool-Off Period

Take a short break from gaming by activating a cool-off period of 24 hours, 7 days, or 30 days. During this time your pjlph account will be temporarily suspended. This is a lighter alternative to full self-exclusion for players who simply need a breather.

Warning Signs of Problem Gambling

Responsible gaming starts with self-awareness. If you recognise any of the following signs in yourself or someone you know, it may be time to use pjlph's support tools or seek professional help.

Spending more money on gaming than you can afford, or borrowing money to fund your play.

Chasing losses — continuing to play in an attempt to win back money you have already lost.

Neglecting work, school, family, or social responsibilities because of gaming activity.

Feeling restless, irritable, or anxious when you are not able to play or when trying to cut down.

Lying to family members or friends about how much time or money you spend on gaming.

Using gaming as a way to escape problems, relieve stress, or cope with feelings of depression or anxiety.

Repeatedly failing to stick to limits you set for yourself regarding time or money spent on gaming.

Thinking about gaming constantly — planning your next session, reliving past wins, or calculating future bets.

If you recognise these signs, please use the self-exclusion or cool-off tools available in your pjlph account, or contact our support team at [email protected]. You can also reach out to PAGCOR's responsible gaming programme for additional guidance and support.

Quick Self-Check Questionnaire

Answer these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use pjlph's responsible gaming tools or speak with a professional counsellor.

Have you ever spent more time or money on gaming than you originally planned?

Have you ever borrowed money or sold personal belongings to fund your gaming?

Has gaming ever caused arguments or tension with your family, partner, or friends?

Have you ever felt the need to hide your gaming activity from people close to you?

Have you ever tried to win back money you lost by playing more — and ended up losing even more?

Do you find it difficult to stop playing even when you know you should?

Has gaming ever affected your performance at work, school, or in your daily responsibilities?

This questionnaire is for self-reflection only and is not a clinical diagnosis. If you are concerned about your gaming habits, please contact our support team or seek help from a qualified professional. You are not alone — help is available.

How to Activate Responsible Gaming Tools

Activating any of pjlph's responsible gaming tools is quick and straightforward. Follow these steps after your pjlph login to set up the protections that are right for you.

Our Commitment

pjlph is committed to providing a safe, fair, and transparent gaming environment for all Filipino players. We continuously review and improve our responsible gaming programme in line with PAGCOR guidelines and international best practices.

1
Log In to Your pjlph Account

Visit the pjlph login page and sign in using your registered username and password. Make sure you are accessing the official pjlph platform at pjlph.net.

2
Go to Account Settings

Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu. This is where all your personal preferences and responsible gaming tools are managed.

3
Select "Responsible Gaming"

In the Account Settings menu, find and click the "Responsible Gaming" tab. Here you will see all available tools including deposit limits, loss limits, session timers, cool-off periods, and self-exclusion options.

4
Choose and Activate Your Tool

Select the tool you want to activate, enter your preferred settings (e.g., your daily deposit limit amount or your self-exclusion duration), and confirm your choice. Most tools take effect immediately upon confirmation.

5
Contact Support if You Need Help

If you have difficulty activating any tool, or if you need to request an immediate self-exclusion, contact the pjlph support team at [email protected]. Our team is available 24/7 and will assist you promptly.

Responsible Gaming Resources

pjlph supports the responsible gaming initiatives of the Philippine Amusement and Gaming Corporation (PAGCOR). If you or someone you know needs additional help, the following resources are available.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming programme for Filipino players. PAGCOR's programme includes player education, self-exclusion registries, and support referrals. Contact PAGCOR directly for information on their responsible gaming resources.

National Crisis Hotline

If gaming-related stress is affecting your mental health, the National Center for Mental Health (NCMH) Crisis Hotline is available to all Filipinos. The NCMH hotline provides free, confidential support for individuals experiencing mental health challenges, including those related to problem gambling.

pjlph Support Team

Our dedicated support team is available 24 hours a day, 7 days a week to assist with any responsible gaming concerns. Whether you need help activating a tool, requesting self-exclusion, or simply want to talk to someone, reach us at [email protected].

PAGCOR Compliance: pjlph operates in compliance with applicable Philippine gaming regulations and supports PAGCOR's responsible gaming framework. Players who wish to self-exclude across all PAGCOR-licensed operators may contact PAGCOR directly to register for the national self-exclusion programme.

Play Smart, Play Safe

Enjoy pjlph Responsibly

Gaming is entertainment — and at pjlph, we want every Filipino player to enjoy it safely. Use our tools, know your limits, and play for fun. For players 21 and above only.

21+ only. Play responsibly. If gaming stops being fun, use our self-exclusion tools or contact [email protected].